Privacy Policy

Last updated: 4/2/26

1. Introduction

Aquariums Brisbane operates this website using WooCommerce to sell aquariums and related products for local pickup and delivery within Brisbane and surrounding areas.

We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect personal information when you visit our website, place an order, or contact us, including:

Name
Email address
Phone number
Billing and delivery address
Order and purchase details
Payment information (processed securely by third-party providers)
When you submit an enquiry through our contact form, we collect the information you provide to respond to your request.

We do not store or have access to your full credit or debit card details.

3. Payments

Payments made through our website are securely processed by Stripe. Stripe may collect and process your payment information in accordance with their own privacy policy.

Stripe’s Privacy Policy can be viewed here:
https://stripe.com/privacy

4. How We Use Your Information

We use your personal information to:

Process and fulfil orders
Arrange local pickup or delivery
Communicate with you regarding your order or enquiries
Provide customer support
Meet legal, accounting, and business obligations

We do not sell, rent, or trade your personal information.

5. Sharing of Personal Information

We may share your information only where necessary, including with:

Payment processors (such as Stripe)
Delivery or logistics providers (for deliveries)
Website and hosting service providers

All third parties are required to handle personal information securely and only for authorised purposes.

6. WooCommerce

Our website uses WooCommerce, which collects information such as products viewed, cart contents, IP address, and checkout details to operate the online store and improve user experience.

WooCommerce data is stored securely on our website and hosting provider’s servers.

7. Cookies

Our website uses cookies to:

Enable essential site functionality
Improve browsing and shopping experience
Remember cart and checkout information

You can disable cookies through your browser settings; however, some site features may not function correctly.

8. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. This includes using SSL encryption and secure hosting services.

9. Access and Correction

You may request access to the personal information we hold about you or request corrections if the information is inaccurate. To do so, please contact us using the details below.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

Business Name: Aquariums Brisbane
Email: info@aquariumsbrisbane.com.au
Location: Brisbane, Queensland, Australia